Help & FAQs
Frequently asked questions
Answers to the most common questions about the platform — from signing up to automatic SMS.
How do I sign up for the platform?
Signing up takes five simple steps:
- Go to barkandgo.gr/business and click “Free Trial”.
- Fill in your details and create an account.
- Pick the plan that fits your business.
- Complete the payment process (after the free trial).
- Set up your salon profile — services, hours, team.
How do I add a new client and pet?
From the “My Clients” menu, choose “Add new client”, fill in the client's and their pet's details (name, breed, quirks, allergies) and save. From that moment on, the profile is available for every new appointment.
How do I schedule an appointment?
Open the calendar and pick a date and time. Choose the client and pet, the service to be performed, the duration and the price, and save. The appointment appears in your calendar column right away.
How do I change the time, duration or service of an existing appointment?
Click the appointment in the calendar and choose “Edit”. Change whatever you need — time, duration, service or price — and click “Save changes”. Your schedule updates automatically.
How do I send a client an automatic SMS reminder?
When creating (or editing) an appointment, enable the reminder checkbox. The platform automatically sends the client an SMS 24 hours before the appointment — with no action needed on your part. Available on the Communication and Master Groomer plans.
How do I send a pickup notification when the pet is ready?
Once the grooming is done, enable the pickup notification option on the appointment. The client automatically receives an SMS or email letting them know their pet is ready for pickup.
Can't find what you're looking for? Email us at info@barkandgo.gr or see our contact details.
Ready to get your grooming business organized?
Try Bark&Go for free — no credit card, no commitment. Your client list will thank you.